HCSU


The Health Care Standards Unit did offer a unique quality improvement process designed for UK health services.

Each programme comprised a set of standards covering all aspects of health care provision, together with an organisational development and assessment process leading to external peer review and an award of accreditation. Whilst each programme was tailored to a specific service, the overall process was similar. (Click here to see the Audit page).

The HCSU programmes incorporated features of quality programmes outside of healthcare including EFQM, ISO9000 and Investors in People.

They were designed to help NHS clients meet the requirements of Controls Assurance, the CNST and the NHS Plan

They were designed to help independent sector clients to meet the requirements of the National Care Standards Commission.

To really appreciate the benefits of participating in their programmes click here to see what their clients had told them.

Participation in the HCSU programmes was flexible and based on the needs of your organisation.

The options were:

programmes for individual services or directorates, or by a whole organisation
focus on specific issues such as clinical governance or risk management or other customised services that your organisation might require
working solely on a developmental basis, towards HCSU accreditation or joint HCSU accreditation and ISO certification


The range of programmes included:

NHS Trusts (click here for example standard)
Acute hospitals - independent sector (click here for further details & example standard)
Primary Care Trusts (click here for further details & example standard)
Primary Health Care Teams (click here for further details & example standard)
Adult mental health services (click here for example standard)
Child and adolescent mental health services (click here for further details & example standard)
Learning disability services (click here for example standard)
Hospice & palliative care services (click here for example standard)
Nursing and residential care homes (click here for example standard)

 

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